:root {
  --mom-ticket-bg: rgba(6, 14, 36, 0.86);
  --mom-ticket-bg-2: rgba(8, 18, 48, 0.94);
  --mom-ticket-input: rgba(3, 10, 28, 0.96);
  --mom-ticket-border: rgba(88, 145, 255, 0.18);
  --mom-ticket-border-strong: rgba(88, 145, 255, 0.34);
  --mom-ticket-text: #eef4ff;
  --mom-ticket-text-soft: #b9c9e8;
  --mom-ticket-text-muted: #8ea3cf;
  --mom-ticket-blue: #3f82ff;
  --mom-ticket-blue-2: #62b8ff;
  --mom-ticket-secondary: rgba(255, 255, 255, 0.08);
  --mom-ticket-shadow: 0 18px 40px rgba(0, 0, 0, 0.28);
  --mom-ticket-radius-xl: 26px;
  --mom-ticket-radius-lg: 20px;
  --mom-ticket-radius-md: 14px;
}

.mom-ticket-wrap {
  display: grid;
  gap: 18px;
  max-width: 1120px;
  margin: 28px auto 48px;
  padding: 0 18px 8px;
  color: var(--mom-ticket-text);
}

.mom-ticket-box {
  background: linear-gradient(180deg, var(--mom-ticket-bg), var(--mom-ticket-bg-2));
  color: var(--mom-ticket-text);
  border-radius: var(--mom-ticket-radius-xl);
  padding: 22px 24px;
  border: 1px solid var(--mom-ticket-border);
  box-shadow: var(--mom-ticket-shadow);
  backdrop-filter: blur(10px);
}

.mom-ticket-box h1,
.mom-ticket-box h2,
.mom-ticket-box h3 {
  margin: 0 0 10px 0;
  color: #fff;
  line-height: 1.08;
  letter-spacing: -0.03em;
  font-weight: 800;
}

.mom-ticket-box h1 {
  font-size: clamp(2rem, 3vw, 2.55rem);
}

.mom-ticket-box h2 {
  font-size: clamp(1.45rem, 2.2vw, 1.95rem);
}

.mom-ticket-box h3 {
  font-size: 1.2rem;
}

.mom-ticket-help {
  font-size: 0.97rem;
  color: var(--mom-ticket-text-soft);
  line-height: 1.65;
  margin: 0;
}

.mom-ticket-alert {
  padding: 14px 16px;
  border-radius: var(--mom-ticket-radius-md);
  background: rgba(255, 196, 86, 0.08);
  color: #ffe2a4;
  border: 1px solid rgba(255, 196, 86, 0.18);
  font-size: 0.95rem;
  line-height: 1.55;
}

.mom-ticket-error {
  padding: 14px 16px;
  border-radius: var(--mom-ticket-radius-md);
  background: rgba(255, 95, 112, 0.08);
  color: #ffd1d8;
  border: 1px solid rgba(255, 95, 112, 0.18);
  font-size: 0.95rem;
  line-height: 1.55;
}

.mom-ticket-faq {
  display: grid;
  gap: 12px;
  margin-top: 6px;
}

.mom-ticket-faq-item {
  padding: 14px 16px;
  border-radius: 16px;
  background: rgba(255, 255, 255, 0.03);
  border: 1px solid rgba(148, 163, 184, 0.1);
}

.mom-ticket-faq-item strong {
  display: block;
  color: #ffffff;
  font-size: 1rem;
  font-weight: 700;
  margin-bottom: 6px;
}

.mom-ticket-faq-item p {
  margin: 0;
  color: var(--mom-ticket-text-soft);
  line-height: 1.65;
  font-size: 0.95rem;
}

.mom-ticket-form {
  display: grid;
  gap: 16px;
  margin-top: 6px;
}

.mom-ticket-form .row {
  display: grid;
  gap: 14px;
}

.mom-ticket-form .row--2 {
  grid-template-columns: 1fr 1fr;
  gap: 16px;
}

.mom-ticket-form label {
  display: block;
  font-weight: 700;
  margin-bottom: 7px;
  color: #f5f9ff;
  font-size: 0.96rem;
}

.mom-ticket-form input[type="text"],
.mom-ticket-form select,
.mom-ticket-form textarea {
  width: 100%;
  padding: 13px 14px;
  border-radius: 14px;
  border: 1px solid rgba(148, 163, 184, 0.18);
  background: var(--mom-ticket-input);
  color: #f8fbff;
  font-size: 0.97rem;
  line-height: 1.45;
  box-sizing: border-box;
  transition: border-color 0.18s ease, box-shadow 0.18s ease, background 0.18s ease;
}

.mom-ticket-form input[type="text"]:focus,
.mom-ticket-form select:focus,
.mom-ticket-form textarea:focus {
  outline: none;
  border-color: var(--mom-ticket-blue-2);
  box-shadow: 0 0 0 4px rgba(98, 184, 255, 0.14);
  background: rgba(5, 14, 34, 0.99);
}

.mom-ticket-form textarea {
  min-height: 170px;
  resize: vertical;
}

.mom-ticket-form input[readonly] {
  background: rgba(17, 30, 66, 0.98);
  color: #9fc4ff;
  border-color: rgba(98, 184, 255, 0.18);
  cursor: not-allowed;
}

.mom-ticket-form input[type="file"] {
  display: block;
  width: 100%;
  padding: 12px 0 4px;
  color: var(--mom-ticket-text-soft);
  font-size: 0.95rem;
}

.mom-ticket-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  align-items: center;
  margin-top: 4px;
}

.mom-ticket-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 46px;
  padding: 0 18px;
  border-radius: 14px;
  border: 0;
  background: linear-gradient(180deg, var(--mom-ticket-blue-2), var(--mom-ticket-blue));
  color: #fff;
  text-decoration: none;
  font-weight: 800;
  font-size: 0.96rem;
  cursor: pointer;
  box-shadow: 0 10px 24px rgba(63, 130, 255, 0.28);
  transition: transform 0.14s ease, box-shadow 0.18s ease, opacity 0.18s ease;
}

.mom-ticket-btn:hover {
  transform: translateY(-1px);
  box-shadow: 0 12px 26px rgba(63, 130, 255, 0.32);
}

.mom-ticket-btn--secondary {
  background: var(--mom-ticket-secondary);
  color: #dce8ff;
  box-shadow: none;
  border: 1px solid rgba(255, 255, 255, 0.08);
}

.mom-ticket-btn--danger {
  background: linear-gradient(180deg, #ff7186, #d84766);
  color: #fff;
}

.mom-ticket-btn--ghost {
  background: transparent;
  color: #dce8ff;
  border: 1px solid rgba(148, 163, 184, 0.18);
  box-shadow: none;
}

.mom-ticket-empty {
  padding: 16px 18px;
  border-radius: 16px;
  background: rgba(255, 255, 255, 0.025);
  border: 1px dashed rgba(148, 163, 184, 0.2);
  color: var(--mom-ticket-text-soft);
}

.mom-ticket-grid {
  display: grid;
  gap: 16px;
}

.mom-ticket-grid--2 {
  grid-template-columns: 1fr 1fr;
}

.mom-ticket-meta {
  display: grid;
  gap: 12px;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
}

.mom-ticket-table {
  width: 100%;
  border-collapse: collapse;
  overflow: hidden;
  border-radius: 16px;
  background: rgba(255, 255, 255, 0.02);
}

.mom-ticket-table th,
.mom-ticket-table td {
  padding: 14px 14px;
  border-bottom: 1px solid rgba(148, 163, 184, 0.12);
  text-align: left;
  vertical-align: top;
}

.mom-ticket-table th {
  color: #fff;
  font-weight: 800;
  background: rgba(255, 255, 255, 0.03);
}

.mom-ticket-table td {
  color: var(--mom-ticket-text-soft);
}

.mom-badge {
  display: inline-flex;
  align-items: center;
  min-height: 28px;
  padding: 0 10px;
  border-radius: 999px;
  font-size: 0.82rem;
  font-weight: 800;
  line-height: 1;
}

.mom-badge--opened {
  background: rgba(63, 130, 255, 0.16);
  color: #a9ceff;
}

.mom-badge--in_progress {
  background: rgba(255, 196, 86, 0.14);
  color: #ffe19a;
}

.mom-badge--waiting_for_reply {
  background: rgba(255, 117, 117, 0.14);
  color: #ffc0c0;
}

.mom-badge--closed {
  background: rgba(148, 163, 184, 0.15);
  color: #d8e0f0;
}

.mom-badge--low {
  background: rgba(88, 214, 141, 0.14);
  color: #aef1c7;
}

.mom-badge--normal {
  background: rgba(63, 130, 255, 0.16);
  color: #a9ceff;
}

.mom-badge--high {
  background: rgba(255, 107, 129, 0.16);
  color: #ffc0cb;
}

.mom-ticket-message {
  padding: 16px 18px;
  border-radius: 18px;
  border: 1px solid rgba(148, 163, 184, 0.14);
  background: rgba(255, 255, 255, 0.03);
}

.mom-ticket-message--staff {
  background: rgba(63, 130, 255, 0.08);
  border-color: rgba(63, 130, 255, 0.14);
}

.mom-ticket-message--system {
  background: rgba(255, 255, 255, 0.04);
}

.mom-ticket-note {
  padding: 16px 18px;
  border-radius: 16px;
  background: rgba(132, 94, 255, 0.1);
  border: 1px solid rgba(196, 181, 253, 0.18);
}

@media (max-width: 900px) {
  .mom-ticket-form .row--2,
  .mom-ticket-grid--2 {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 640px) {
  .mom-ticket-wrap {
    padding: 0 12px 8px;
    margin-top: 18px;
  }

  .mom-ticket-box {
    padding: 18px 16px;
    border-radius: 18px;
  }

  .mom-ticket-box h1 {
    font-size: 1.9rem;
  }

  .mom-ticket-box h2 {
    font-size: 1.5rem;
  }

  .mom-ticket-form textarea {
    min-height: 150px;
  }
}